HubStor Inc.

How to Install and Configure the HubStor Export Service

The HubStor Export Service can be downloaded from the HubStor Admin Portal, under 'Administration' and then 'Tools & Utilities'. 

Step 1 -- Run the Installer

Open the Export Service installer file 'HubStor.ExportService.msi'. This will open the install wizard on the welcome step.
Click 'Next' to proceed.

Step 2 -- Acceptable Use Policy

You will need to read and accept the HubStor Acceptable Use Policy (AUP) before proceeding. Of special note, you have rights to use HubStor installable software in your organization as long as your subscription to HubStor is active. You can also find the AUP here: HUBSTOR ACCEPTABLE USE POLICY (AUP).
Click 'Next' to proceed.

Step 3 -- Service Account Credentials

Enter the credentials for the service account you have created for the HubStor Export Service. This service account will need read and write access to any of the shares you wish to export content to.
Click the 'Validate' button to confirm the credentials pass and click OK. 

Click 'Next' to proceed.

Step 4 -- Install Path

Optionally change the install path.
Click 'Next' to proceed.

Step 5 -- Execute the Installation

Click 'Install' to execute the installation.

The install execution performs an automatic start of the Windows service.
When installation is complete, click 'Finish'.

Step 6 -- Launch the HubStor Export Service GUI

Go to the Start menu, find the HubStor Export Service app, and open it.

Step 7 -- Configure the Export Service

Establish the Connection

When launching the Export Service app for the first time, it will default to the 'Settings' tab with 'General' and 'Advanced' settings sub-tabs.

In the 'General' tab, enter the StorSite Web Service URL for the HubStor tenant along with the credentials of the service account that is configured in HubStor for the Export Service. This account will need to be authorized in HubStor with the following rights:
  • API authorization
  • Access all items

For instructions on how to configure authorization on the HubStor account that will be used by the Export Service, see HOW TO CONFIGURE AUTHORIZATION FOR THE EXPORT SERVICE'S HUBSTOR ACCOUNT.

With the URL and credentials entered, click the 'Interactive Login' button to authenticate for the connection between the Export Service and your HubStor tenant.

Next, click the 'Apply' button at the bottom right of the app window. This will save your changes and establish your connection.

Export Locations

Export locations are the preconfigured places that will display in the End User Portal and the Admin Portal's 'Content App' for users to select when setting up a background export job.

To create an export location, under the 'Settings' tab in the 'General' sub tab, click 'Add Location' to see the configurable properties window which has the following settings:

  • Display Name -- This is the name users will see in the pick list of available export destinations.
  • UNC Path -- This is the path of the export destination.
  • Set Read-Only -- If this flag is set, the location will be marked read-only. It is important to note that HubStor provides a one-way sync from the cloud to this location. By enabling read-only, you help prevent users from saving changes to this location where they will not be synchronized back into the cloud.
  • Restore ACLs -- If this option is enabled, HubStor will output the permissions. It is important to note that HubStor merges all exports to a particular export location. With 'Restore ACLs' enabled, users will see only the content to which they have access. All important to note is that HubStor will set the permissions on a given export job only once. If the permissions to the content change later on, HubStor will not sync the permissions to the export location.
  • Set Last Accessed Time to Current Time -- With this option disabled, HubStor will set the last accessed time that currently exists in the cloud. If enabled, the time of the export job will be used.
  • Delete Files Not Accessed in N Days -- This option allows you to automatically expire data from export jobs based on last accessed. If you use any value other than '0', you will see that the 'Set Last Access Time to Current Time' defaults to enabled.

To modify an export location, click to highlight it and select the 'Update Location' button.

To delete an export location, click to highlight it and select the 'Delete Location' button.


To configure advanced settings in the Export Service, under the 'Settings' tab, click the 'Advanced' sub tab.
  1. # Threads -- This determines how many folders will be processed in parallel by the export service when executing export jobs.
  2. Log Directory -- This is the output path where you will find the event logs for the export service.
  3. Pre-ingest Encryption Keys -- If you are using the pre-ingest encryption option in the HubStor Connector Service, then you probably want the export service to automatically decrypt any encrypted content it exports from HubStor so that users can access their content as expected.

Remember to hit 'Apply' to save any changes you have made.

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