Error Initializing:Error connecting to Local Connector Service
Upon launching the HubStor Connector Service UI (HCS), the error below is shown:
This issue occurs when the HubStor Connector Service is not running. The service is configured by default to have a delayed start. So if the server is freshly rebooted and the HCS UI is launched prior to the service fully initializing, this error could occur.
Confirm the service is fully started and relaunch the UI.
If the service is started, close the UI, restart the service, then launch the UI.
How to Install and Configure the Retrieval Service
The HubStor Retrieval Service can be downloaded from the HubStor Admin Portal, under 'Administration' and then 'Tools & Utilities'. Step 1 -- Run the Installer NOTE: The account you are logged in as on the machine to which you are installing the ...
What permissions does the service account of the Connector Service require for seamless stubbing?
If your Connector Service is configured with file connectors that will create seamless stubs, the service account of the Connector Service will need to have local machine admin rights on the target file servers where seamless stubs will be created.
How To Move the HubStor Connector Database
This article will walk through the process of relocating the HubStor Connector Database to a new location on the same server or new server. Consider the following scenarios when this process can be used: This procedure may become necessary when ...
Overview of the HubStor Connector Service (HCS)
The HCS is software that is deployed behind your firewall to provide policy-based archiving to your HubStor cloud tenant. The HCS runs on a Windows VM, uses a service account, and can be installed and configured in minutes. With the HCS installed, ...
Overview of Seamless Stubbing and the Retrieval Service
The Retrieval Service is a Windows Server agent that must be deployed on all file servers front-ending the storage you plan to tier to the cloud with the 'seamless stubbing' option. With the Retrieval Service installed, connectors can be configured ...